Power, Battery, and Charging
Sleepbuds Not Charging
If your Sleepbuds won't charge, this is likely because the Sleepbuds need to be reset. This video will show you how to do that or you may follow the troubleshooting steps below. We recommend you go through these options in order. Often the first...
Sleepbud’s battery drains too quickly
If your Sleepbud’s battery is draining rapidly, please follow these troubleshooting steps. Check the source of the audio. If you're streaming audio from an app, try to listen to the built-in masking sounds to check if the issue persists. The Ozlo Sle
Smart Case doesn't charge
If your Smart Charging Case doesnt charge, please try the following steps. We recommend you go through these options in order. Often the first item will resolve the issue, if it doesnt, continue to the next one, etc. 1. Secure both ends of the USB...
Smart Case’s battery draining too quickly
This issue has been resolved with our latest firmware update with more optimizations to come. If your Smart Charging Case still drains too quickly, please try the following steps. We recommend you go through these options in order. Often the first...