Ozlo Sleep Help Center - Sleepbuds 2 logo
Ozlo Sleep Help Center - Sleepbuds 2 logo

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Smart Case’s battery draining too quicklyUpdated 10 hours ago

If your Smart Case drains too quickly, please try the following steps:

We expect the case to carry enough charge, starting from 100%, for multiple nights of usage and charging the Sleepbuds. If the case is fully discharging after a single night of use, the steps below may help.

  1. Update your Sleepbuds firmware (either via the Ozlo Sleepbuds App or via the webapp on your computer)

  2. Close the Smart Case lid while not in use.

  3. Reboot your Smart Case by simply holding down the case button for 10 seconds. The case’s light will blink blue a few times and then switch to white to indicate that the reboot is complete.

 

If these steps didn't help, please reach out to us at [email protected], and we'll be happy to troubleshoot with you.

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