Ozlo Sleep Help Center - Sleepbuds 2 logo
Ozlo Sleep Help Center - Sleepbuds 2 logo

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How To's

How to check if the Sleepbuds are paired to the Smart Case

The Sleepbud’s lights will pulse 3x white when not connected and turn solid white or pulse slowly (showing charging) when connected.

How to factory reset

A factory reset removes all previously paired devices from your Ozlo Sleepbuds and Smart Case, restores the original factory settings, and renames the product to “Ozlo Sleepbuds.”. With the Ozlo logo facing you, slide the Smart Case lid away from you

How to update the firmware

Connect to your Ozlo Sleepbuds in the Ozlo Sleepbuds app, and if you have new firmware available, you’ll be immediately prompted to update. Make sure your Sleepbuds are docked, the case is plugged in, and you have around 20 minutes to let the case up

How to swap eartips

To ensure a perfect fit for your ear canal, the Sleepbuds include four sizes of silicone ear tips, numbered 0 through 3. While size 2 is pre-installed by default, swapping them lets you customize comfort and seal. Step 1: Remove the current tip. Firm

How to clean your Sleepbuds

Your Sleepbuds and Smart Case may require periodic cleaning. We recommend cleaning your Sleepbuds once a week. Regular weekly cleaning helps maintain hygiene, prevent buildup, and ensure your Sleepbuds continue to provide you with a comfortable and e

How to charge the Sleepbuds

The Sleepbuds charge while they are in the Smart Case with the lid closed. The long Sleepbuds light next to each Sleepbud will softly glow on and off while charging. Allow up to 3 hours to fully charge the Sleepbuds. A full charge provides up to 14 h

How to turn off the Sleepbuds

To Power off your Sleepbuds, simply place the Sleepbuds in the Smart Case, making sure that they are seated on the charging pins.The Sleepbud light will begin to softly glow on and off to indicate that the Sleepbud was correctly placed into the Smart

How to install the Ozlo Sleepbuds App

The Ozlo Sleepbuds App is essential for managing your Sleepbuds, controlling noise-masking sounds, tracking updates, and more. Installing the app is quick and easy, and once set up, you'll have full access to all the features that enhance your sleep

How to enable Sleep Patterns

Sleep Patterns helps you track and review your sleep trends over time within the Ozlo app. Open the Ozlo app and navigate to the Sleep tab. If you are not already signed in, create an account or log in to your existing account. An Ozlo account is req

How to add Sleep Sounds

You can store up to 10 sounds directly on your Sleepbuds, allowing you to listen even when your phone is not nearby. Open the Ozlo app and navigate to the Sounds tab. Browse the available masking sounds and tap any track to preview it. You can listen