Ozlo Sleep Help Center - Sleepbuds 2 logo
Ozlo Sleep Help Center - Sleepbuds 2 logo

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App, Settings and Playback

Where do I download the iOS or Android app?

You can visit the app page on our website for direct download links. Alternatively, search for “Ozlo Sleepbuds” in the App Store (iOS) or Google Play (Android), or scan the QR code included in the box for quick access.

Can I control my Sleepbuds without the Ozlo Sleepbuds app?

Yes. We offer limited control over the Sleepbuds using the button on the Smart Case.

Auto Mode Behavior with Sleep Shield

When the Sleepbuds are removed from the Smart Case while Auto Mode is enabled, your selected Sleep Sound will automatically begin playing. If Sleep Shield is Enabled. To start streaming audio, you must first pause the Sleep Sound. You can do this by:

Ozlo Sleepbuds app isn't responding

If your Ozlo Sleepbuds App is not responding, please try the following steps. We recommend you go through these options in order. 1. Force Stop the Ozlo App. 2. Restart Your Device. 3. Update the App. 4. Uninstall and Reinstall the App. If these step

Alarm not sounding or triggering at the correct time

If your Ozlo Sleepbuds alarm is not playing at the expected time, there are several factors that may be affecting alarm performance. Alarm Settings Have Not Synced to the Sleepbuds. If an alarm was recently created, edited, or deleted, the changes ma

Unable to log into the Ozlo Sleepbuds app

You do not need to create an account or log in to use the core features of the Ozlo Sleepbuds App. Most app functionality, including setting up and using your Sleepbuds, is available without signing in. However, if you would like to use Sleep Pattern